Terms of Service

These terms govern use of Checkmate at crm.checkmatescale.com and its mobile apps. By creating an account or signing in, the business you represent (the “customer company”) and you agree to them.

The service

Checkmate provides CRM tools: client records, calls and texts, estimates, invoices, work orders, follow-ups, reports and optional integrations such as Gmail. Features may change as the product improves.

Accounts

• Only people authorized by the customer company may use its workspace. Keep sign-in credentials confidential.
• The customer company is responsible for its users and for the data it puts into Checkmate.

Acceptable use

• Follow applicable law, including call-recording notice, telemarketing, texting (TCPA / A2P 10DLC) and anti-spam (CAN-SPAM) rules.
• Send messages only to people you have a business relationship with or consent from. Checkmate drafts follow-ups for staff approval; you are responsible for what you approve and send.
• Do not misuse the service, attempt to access other companies’ data, or interfere with its operation.

Connected accounts

If you connect Gmail or another third-party account, you authorize Checkmate to access it as described in the Privacy Policy. You can disconnect at any time. Third-party services are governed by their own terms.

Customer data

The customer company owns its data. We process it only to provide the service, as described in the Privacy Policy.

Fees

Paid plans, if any, are billed as agreed with the customer company. Phone, text and email usage may be billed by the underlying providers.

Disclaimers and liability

Checkmate is provided “as is”. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the amounts paid for the service in the twelve months before the claim.

Termination

You may stop using Checkmate at any time. We may suspend accounts that violate these terms. On request after closing, we delete the workspace’s data.

Master Touch Pools SMS Program Terms

• Program name: Master Touch Pools service notifications.
• Business: Master Touch Outdoor Living (Master Touch Pools), 11860 Wiles Rd, Coral Springs, FL 33076.
• Description: text messages about your appointments, estimates, invoices and service updates, and replies to messages you send us.
• How you opt in: Customers opt in one of three ways: (a) checking an unchecked consent box on the Master Touch Pools website quote form that says: “I agree to receive text messages from Master Touch Pools about your service request. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.”; (b) signing an estimate or contract that contains the same consent language; or (c) texting the business first. Consent is stored with a timestamp in the CRM. Consent is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time; you will receive one confirmation message and no further texts unless you opt in again.
• Reply HELP for help, or contact us at info@mastertouchpools.com or (561) 674-6909.
• Carriers are not liable for delayed or undelivered messages.
• Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Changes and contact

We may update these terms and will post the new date above. Questions: info@mastertouchpools.com.